Privacy Policy

Last updated: May 14, 2026

At Taulisa we are committed to protecting your privacy. This policy describes how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish legislation.

1. Data controller

  • Identity: BELTEX 2014, S.L.
  • Tax ID: B-66375536
  • Address: Calle Remences, 60 - Pol. Ind. Vallveric - 08304 Mataró, Barcelona, Spain
  • Email: privacidad@taulisa.com

2. Data we collect

We collect the following types of personal data:

2.1 Data provided by you

  • Account data: name, email, password (encrypted).
  • Purchase data: shipping address, billing address, phone number.
  • Contact data: information you send us through forms.
  • Customization data: images you upload for customized products.

2.2 Automatically collected data

  • Navigation data: IP address, browser type, pages visited.
  • Cookies: see our Cookie Policy.

3. Purpose of processing

We use your data to:

  • Order management: process purchases, shipments, and returns.
  • Communications: send you order confirmations and shipping updates.
  • Marketing: send you newsletters and offers (only with your consent).
  • Customer service: respond to your inquiries and requests.
  • Service improvement: analyze site usage to improve it.
  • Legal obligations: comply with tax and legal requirements.

4. Legal basis for processing

  • Contract performance: to process your orders.
  • Consent: for marketing and non-essential cookies.
  • Legitimate interest: for service improvement and fraud prevention.
  • Legal obligation: to comply with tax requirements.

5. Data recipients

We may share your data with:

  • Shipping providers: to deliver your orders.
  • Payment processors: to securely manage transactions.
  • Service providers: hosting, email marketing, analytics.
  • Authorities: when required by law.

No vendemos tus datos personales a terceros.

6. International transfers

Some of our service providers may be located outside the European Economic Area. In these cases, we ensure that adequate safeguards exist (standard contractual clauses, Privacy Shield, etc.) to protect your data.

7. Retention period

  • Account data: as long as you keep your account active.
  • Order data: 6 years (tax obligations).
  • Marketing data: until you withdraw your consent.
  • Customized images: 30 days after order completion.

8. Your rights

In accordance with GDPR, you have the right to:

  • Access: obtain confirmation of whether we process your data and access it.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure: request the deletion of your data ("right to be forgotten").
  • Restriction: request that we limit the processing of your data.
  • Portability: receive your data in a structured format.
  • Objection: object to the processing of your data.
  • Withdraw consent: at any time for marketing.

To exercise these rights, contact us at privacidad@taulisa.com. We will respond within a maximum of 30 days.

9. Security

We implement technical and organizational measures to protect your data:

  • Encrypted connections (HTTPS/SSL).
  • Secure password storage (hashing).
  • Restricted access to personal data.
  • Staff training in data protection.

10. Minors

Our services are not directed at minors under 16 years of age. We do not knowingly collect data from minors. If you are a parent/guardian and believe your child has provided us with data, please contact us.

11. Changes to this policy

We may update this policy occasionally. We will notify you of significant changes by email or through a notice on our website.

12. Complaints

If you believe we have not handled your data correctly, you can file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es

13. Contact

For any questions regarding this policy:

  • Email: privacidad@taulisa.com
  • Address: BELTEX 2014, S.L., Calle Remences, 60 - Pol. Ind. Vallveric - 08304 Mataró, Barcelona, Spain